We recommend following the care instructions below to prolong the life of your printed garments. Washing and drying on a high temperature setting, especially when the garment is 100% cotton, can fade or crack the print and shrink the garment.
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.
A fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
The solution is simply to wash the garment. The smell is not permanent and should go away after one wash.