The health and well-being of our customers and communities in which we serve are our number one priority. We're actively following the latest developments about the Covid-19 outbreak, and we want to keep you informed about how it might impact your orders.
As a result of Covid-19 safety restrictions, stay-at-home orders, and supply chain interruptions, it is very likely that we will experience delays with your order beyond our standard fulfillment time. While our store is still operating, our staff is working at reduced capacity. Therefore, we have extended our estimated fulfillment window to 4-6 weeks in order to present a more realistic time frame. Your overall experience is very important to us; we will continue to assess the fulfillment process and offer full transparency along the way.
Please also note that we are not able to ship to the following countries as they not accepting inbound mail or packages until further notice:
Benin, Bosnia and Herzegovina, Burundi, China, Cook Islands, Costa Rica, Cuba, Curacao, Gambia, Guinea - Bissau, Guyana, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Malawi, Mauritius, Moldova, Mozambique, Papua New Guinea, Paraguay, Senegal, Seychelles, Solomon Islands, Sudan, Tajikistan, Tanzania, Timor-Leste, Tonga, Uruguay, Vanuatu, Venezuela, American Samoa, Bolivia, Botswana, Cayman islands, Chad, Cyprus, Djibouti, Ecuador, Fiji, French Polynesia, Honduras, India, Kuwait, Libya, Madagascar, Maldives, Mongolia, Montenegro, Myanmar, Nepal, New Caledonia, Panama, Peru, Philippines, Rwanda, South Africa, Sri Lanka, Suriname, Tunisia, Zambia, Zimbabwe.
Thank you for your patience. This is a difficult time for everyone, and we hope these steps will help reduce the spread of Covid-19 sooner rather than later. The situation is fluid, so all information is subject to change. We'll continue posting regular updates here as they come, and we remind everyone to stay safe.